Platforms
Solutions define outcomes. Platforms enable execution.
Depending on your environment and goals, ITAM may be delivered using:
Turn asset lists into operational control.
ITAM isn't about maintaining a spreadsheet. It's about knowing what you have, who is using it, and what it costs and risks with processes that keep asset data accurate over time. IKC delivers ITAM that's built for real operations: data + lifecycle + governance.
Asset information is scattered across spreadsheets, emails, and teams. No single source of truth
Offboarding and team moves lead to delayed recovery of devices, access, or licences
Software spend is increasing, but usage and allocation aren't clear
Audit, security, and internal control requirements are growing, but evidence is hard to produce
ITSM/ITOM initiatives struggle because asset and configuration data is incomplete
Subscription and cloud costs expand, but it's unclear where spend is leaking
Manage lifecycle from intake → assignment → maintenance → recovery → disposal
Align installs, usage, entitlements, and policies to support audit readiness
Track who uses what, and where assets support critical services (where applicable)
Connect purchase, renewal, and cost context to asset operations when feasible
Role-based access, approval rules, audit trails, and operational routines
ITAM is most effective when designed alongside ITSM (requests and changes), ITOM (discovery and operational data), and Automation (provisioning and recovery).
Consolidate fragmented asset lists into a reliable operational view
Define a "golden record" approach and ownership of asset data
Establish clarity on allocation vs. usage to reduce waste over time
Provide traceable evidence for audits and compliance requirements
Create consistent flows for intake, assignment, recovery, repair, and disposal
Define policies for loss, damage, exceptions, and handover accountability
and cleanup plan (sources, quality, priorities)
lifecycle model, and identification standards
(intake/assign/recover/dispose + exception handling)
and operating model (RACI)
and integrations (as scoped)
for audits, reviews, exception handling, and ongoing maintenance
for maturity and expansion
Solutions define outcomes. Platforms enable execution.
Depending on your environment and goals, ITAM may be delivered using:
A. Asset lists alone break quickly because they depend on manual updates and good intentions. ITAM works when asset data stays accurate through process discipline, clear ownership, integration to data sources, and governance that supports auditability. When these pieces are in place, ITAM supports lifecycle control and better decision-making rather than becoming an outdated spreadsheet that nobody trusts.
A. Many organisations see fast value by starting with hardware lifecycle and user assignment. That creates immediate clarity: who has what, what is in stock, what needs replacement, and what is assigned incorrectly. Once that foundation is stable, you can expand into software and contract alignment in phases. This approach avoids waiting for perfect data before delivering value.
A. It depends on data readiness. If entitlements and usage data are not reliable, optimisation efforts can create disputes and uncertainty rather than savings. We typically build the foundation first: clean data, clear entitlements, and operational discipline. Once the organisation trusts the data, optimisation becomes safer and more effective.
