Operate complex networks with trusted data and service impact visibility.
Telecommunications environments are large, dynamic, and highly interconnected. When inventory and topology data falls behind reality, operations become reactive and risky especially during network expansion or M&A. IKC helps telecom organisations build a practical foundation for scale: event-driven CMDB updates, phased ITOM adoption, and service impact visibility that operators can trust.
Networks are massive; maintaining assets, circuits, ports, and relationships manually doesn't scale.
OSS/BSS/CRM/NMS and other tools create fragmented visibility and duplicated effort.
Outages have big impact so MTTR and change risk management become critical.
Expansion and acquisitions rapidly increase the volume and complexity of CI relationships.
Standardising processes and implementing automation consistently is difficult at scale.
The network is too large and changes too frequently for reliable hand-entered updates.
Human-driven maintenance creates accuracy and speed limits, impacting operations and decisions.
Topology growth makes CI/relationship onboarding painful and error-prone without automation.
More accurate inventory/CMDB and relationship data with less manual effort
Faster, more consistent response through better impact awareness
Reduced risk during change, network expansion, and acquisitions
A scalable baseline for automation and continuous improvement
Incremental assistance for triage and prioritisation (with governance)
Learn moreReal-world implementations that improved network visibility and operational efficiency
Phased ITOM solution for nationwide fiber infrastructure with event-driven discovery and automated relationship mapping across thousands of sites.
Service mapping and dependency discovery for 5G infrastructure with custom discovery patterns and automated impact analysis linking technical to business services.
Tell us where accuracy and visibility break down: inventory, relationship data, event overload, or rollout risk.
We'll define a practical roadmap and deliver a phased programme built for real operations.
