Standardise operations across plants without increasing production risk.
Manufacturing environments span corporate IT, plant operations, and complex legacy systems. With production downtime risk, changes must be controlled and without consistent standards and reliable asset/topology data, automation and optimisation become difficult. IKC helps manufacturers establish operating standards, data governance, and phased rollouts that improve visibility, reduce change risk, and create a foundation for scalable operations.
Assets and relationships extend beyond corporate IT, making end-to-end visibility difficult.
Production downtime risk makes change control and validation essential.
Local practices vary, making standardisation and data consistency hard.
ERP/PLM and plant systems create integration challenges with ITSM/ITOM platforms.
Automation, preventive maintenance, and capacity planning require reliable operational data.
Siloed organisations, maturity gaps, different security models, and local autonomy make alignment hard.
Organisations need standard processes and operational excellence without slowing the business.
Without reliable asset/infrastructure data, it's difficult to reduce risk or improve efficiency.
Consistent service and operations standards across plants and regions
Reduced change risk through structured governance and better visibility
Stronger foundations for integration and automation initiatives
A practical path to operational efficiency and cost optimisation
Better transparency across assets, capacity, and operational performance
Real-world implementations that enhanced production efficiency and asset visibility
Legacy ITSM modernisation across 15 manufacturing sites with ServiceNow platform, integrating with MES and SCADA systems for automated incident creation.
Operating model and governance framework for semiconductor fabs with custom CMDB for cleanroom equipment and production-aware CAB processes.
Standardisation and data governance across distributed manufacturing network with real-time dashboards for production metrics and quality incidents.
Tell us where standardisation and visibility break down: change risk, asset/topology visibility, fragmented processes, or legacy integration.
We'll define a practical roadmap and deliver a phased programme designed for real adoption.
