Global expertise.
Cross-industry depth.
Proven outcomes
for every scale.

IKC partners with organisations to modernise operations through solutions designed for real-world adoption.

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17+
Years
3
Countries
100%
Adoption Focus

Outcomes over tools

We start with the problem, not the platform.

Built for adoption

Solutions your teams can actually operate.

Long-term partnership

We stay with you beyond go-live.

Certified Partner

ServiceNow Premier Partner ServiceNow Specialist Partner

Trusted by Leading Organisations

Why Organisations Choose IKC

We deliver solutions that work in real operations, today and as you scale.

Solutions-first delivery

We start with the problem and the operating outcomes, then choose the right approach and platform to deliver measurable value.

Built for adoption

We design governance, ownership, monitoring, and runbooks upfront so what we deliver keeps working after go-live.

Phased rollout,
faster value

Launch an MVP quickly, prove value early, and expand safely with a clear roadmap.

Multi-platform
integration expertise

We connect systems and workflows across platforms to eliminate manual handoffs and create end-to-end execution.

Solutions

Built for Real-World Problems

Automation

Turn repetitive work into reliable, end-to-end workflows.

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Integration

Connect systems and data so work flows without friction

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Low-code Modernisation

Modernise legacy and manual work fast without a risky rebuild.

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ITSM

Run IT services predictably with catalogue, SLAs, and operational discipline

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ITOM

Improve operational visibility and response by connecting events to action

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ITAM

Gain control over assets and licences with reliable data and lifecycle processes

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AI-based Operations

Use operational signals to prioritise, assist decisions, and improve consistency safely.

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Platforms

Powered by Proven Platforms

Solutions define outcomes. Platforms enable execution.

ServiceNow

ServiceNow

Enterprise workflows for IT and beyond
Workato

Workato

Automation & integration across many systems
OutSystems

OutSystems

Low-code app delivery and iterative modernisation
Halo ITSM

Halo

Go live fast with ITSM your teams actually use
INDUSTRY EXPERTISE

Industries we support

We understand your industry's unique challenges and deliver solutions that drive real operational impact.

Global Enterprise

Scalable solutions for complex, multi-region operations and governance

Telecommunications

Network operations, service assurance, and customer experience transformation

Manufacturing

Production efficiency, supply chain visibility, and operational excellence

Finance

Regulatory compliance, risk management, and secure digital transformation

Public Service

Citizen services, transparency, and efficient government operations

Built for adoption.
Designed for operations.

01

Discover

Map processes, data, owners, exceptions, and constraints, then prioritise what matters.

02

Design

Define the operating model, governance, and patterns (workflow, integration, security, audit).

03

Deliver

Implement with testing that covers real scenarios: normal, exceptions, and failure modes.

04

Adopt

Enable users and admins with documentation, training, and runbooks.

05

Optimise

Use agreed metrics to continuously improve reliability, speed, and adoption.

Engage the way that fits your reality

Advisory & Assessment

Clarify priorities, operating model, and a practical roadmap.

PoC / Pilot

Prove value quickly with a focused scope and clear success criteria.

Implementation

Build, integrate, test, and launch with adoption and governance included.

Ongoing Optimisation

Keep improving outcomes through continuous enhancements and operational support.

Not sure where to start?

Tell us what you're trying to improve: speed, reliability, visibility, or control.
We'll help you define the highest-impact path forward.

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Get in touch

Tell us about your project and how we can help